Thema "Re: Money detecting with different customer number" in Kabel: Tarife & Rechnung

Money detecting with different customer number

Karthikeyan — Thu, 07 Jul 2022 12:10:38 GMT

Hi Team,

I moved back to my own country and I closed my vodafone connection and Got final confirmation for termination.

But from my bank account 24.98 Euro is detecting every month with different cunstomer number.

I attached bank recepit for same.

Please help me to get details why amount is detecting every month. Please refer the attachment having billi refrence number to find out more details.

Edit: Removed personal data in attachment. Team Community

Nancy — Fri, 08 Jul 2022 09:48:07 GMT

Hello Karthikeyan,

I would be happy to take a look at it. Please send me the receipt, your name, date of birth and the address of the connection by private message.

Then get back to me here in the thread.

Best regards

Nancy

Karthikeyan — Thu, 14 Jul 2022 12:59:01 GMT

Hi Nancy,

I have relevant details to in Private message. Please check and help me.