Thema "Stuttgart Technician Visit & Appointment" in Kabel: Tarife & Rechnung

Stuttgart Technician Visit & Appointment

Mcsaraykoy — Tue, 14 Jun 2022 13:47:34 GMT

Good Afternoon;

We just relocated to Stuttgart 1.5 month ago with my wife and tomorrow about to move to our new place. We applied for internet connection; we got the router.

Now my question would be; how I can know that when exactly the technician will come to connect modem? Or how long does it take? We do not speak German and I came this far by using google translate. In one of the many mails; it says " probably" on 13.06 and I guess it is just something like "hopefully'. So the question here is actually; what is the timeline behind this 'probably"? (Serious question) I mean a few days; weeks; months?

Cause we both work remote and using hotspot ruined us entirely financially and mentally, so this internet is quite urgent. Any advise to how to speed up?

All help is quite appreciated.
Sorry If i posted in a wrong thread; this page did not provide translation unfortunately.

Regards

Re: Stuttgart Technician Visit & Appointment

MariaK — Wed, 15 Jun 2022 16:16:27 GMT

In most cases, there is no need for a technician to come by. However, I can check your customer account to see if there is an order for a technician.

Can you please send me a PN with the following information:

Customer number

Name of the contract holder

Date of birth

Street + house number

postcode + city

State

Many greetings,

Maria