Thema "Re: Repeated disconnects - Rückwegstörung" in Kabel: Tarife & Rechnung

Repeated disconnects - Rückwegstörung

mrmemory — Wed, 08 Jun 2022 07:29:33 GMT

Dear Community

Sinceramente I moved to my new flat in 2019 I have been facing repeated disconnects which last from a few hours to several days. When this happens I have to use my mobile phone data to keep working. So far I have not received any refund from Vodafone and above all the problem keeps coming. Finding a technician or an operator who speaks English is also a miracle. Can anyone help to get a stable and issue free connection or at least get additional mobile data when the service is not available?

Re: Repeated disconnects - Rückwegstörung

pRo-Marco — Fri, 10 Jun 2022 12:27:33 GMT

Hi mrmemory,

I'm very sorry for the problems you have with our connection

Let us prove the connection and find a solution. Please send me your name, address, day of birth and customer number by PN. Please also let me know here if you have sent the message.

Kind regards

Marco