Thema "Re: Router kabel" in Kabel: Tarife & Rechnung

Router kabel

hanna_7 — Fri, 03 Jun 2022 17:38:45 GMT

Hi,

my old contract was supposed to end this Saturday so I sent back my router to Vodafone but now I have decided to stay with Vodafone with a changed tariff. The company sent me a new contract with a new tariff but told me to continue using my old router. The problem is, I already have sent my old one back thinking they will send me a new one. what should I do?

My German is not good enough to call them 😞

*** @hanna_7, thread moves from community to cable board! ***

Re: Router kabel

Anett — Sun, 05 Jun 2022 06:33:52 GMT

Hello hanna_7,

I will gladly send you a new device, that's no problem at all. 🙂

Please send me a PN with your data (name, customer number, address and date of birth).

As soon as this is out, please contact me again here in the post.

Best Regards

Anett

Re: Router kabel

hanna_7 — Thu, 09 Jun 2022 07:28:41 GMT

hi. I sent you a PM and was wondering if the router is being sent.
thanks.

Re: Router kabel

Tina — Mon, 13 Jun 2022 06:49:16 GMT

Thank you. I'll send you a new cable router. You should receive it in the next few days. Let me know when you get the package.

Best regards

Tina