Thema "Cancel Security Package" in Kabel: Tarife & Rechnung

Cancel Security Package

Priyamvatha — Thu, 02 Jun 2022 10:15:11 GMT

Hello,

Sorry for writing in English, my german is not really good.

I signed a contract two months ago and I need to remove the Vodafone Sicherheitspaket from my contract.

Also as per the contract, the name has been input by mistake by the Vodafone Executive as Herr *** instead of Frau***. The bank account number is captured correctly but the name is not. Can you check that also?

Thank you so much! If you have any questions, please let me know!

Best regards,

Priyamvatha

Re: Cancel Security Package

Tobias — Thu, 02 Jun 2022 10:16:32 GMT

Hi @Priyamvatha,

I can gladly take a look at that case, could you send me your customer data (customer number, name, address and date of birth of the contract holder) via private message?

Then please let me know in the post when you have sent me the data.

Regards

Tobias

Re: Cancel Security Package

Tania-Sachdeva — Wed, 19 Oct 2022 09:18:47 GMT

Hi Tobias,

Could you also help me to discontinue security package with my vodafone broadband contract?

Re: Cancel Security Package

Torsten — Mon, 24 Oct 2022 18:23:07 GMT

Since the TE has not reported back, I close here now. If you have any questions or concerns, simply open a new post in the appropriate board. Please note, however, that direct support is no longer possible here. It is best to read this article.