Thema "Re: Name Change for my Brodband Contract" in Kabel: Tarife & Rechnung

Name Change for my Brodband Contract

RohitS — Tue, 26 Apr 2022 14:37:09 GMT

Hi Team,

I would like to change the name on the invoice and put the name of my wife instead of mine for my broadband connection. Could you please help me with the process?

Plan: Red Internet & Phone 50 Cable

Thanks,
Rohit

****

GERMAN

Hallo Team,

Ich würde gerne den Namen auf der Rechnung ändern und den Namen meiner Frau eintragen. Könnten Sie mir bitte helfen, den Prozess?

Danke!
Rohit

Re: Name Change for my Brodband Contract

Anett — Wed, 27 Apr 2022 05:36:13 GMT

Hello rohsin29,

welcome to the community.

Unfortunately we can't just change the name on the invoice, if so then a contract transfer must be requested. Please tell me which state you are from.

Best Regards

Anett

Re: Name Change for my Brodband Contract

RohitS — Wed, 27 Apr 2022 06:19:43 GMT

Hi @Anett,

Thank you for your response. I am based in Berlin.

Could you help me with how to transfer the contract?

Regards,

Rohit

Re: Name Change for my Brodband Contract

Anett — Wed, 27 Apr 2022 10:31:14 GMT

I will be happy to send you a corresponding form. Please send me your data (name, customer number, address and date of birth) via PN.

As soon as this is out, please contact me again here in the post.

Re: Name Change for my Brodband Contract

RohitS — Wed, 27 Apr 2022 10:54:00 GMT

@Anett thanks again and sent you a PM.

Re: Name Change for my Brodband Contract

Anett — Thu, 28 Apr 2022 06:14:09 GMT

Hello RohitS,

thank you for your data. I have seen in the system that the colleagues from customer service have already processed everything for you. 🙂

Best Regards

Anett

Re: Name Change for my Brodband Contract

RohitS — Thu, 28 Apr 2022 07:05:51 GMT

@Anett Yes, I got a call from them yesterday and they updated the name on the invoice. Thank you for your help too

Have a nice day!

Re: Name Change for my Brodband Contract

YogeshWalke — Fri, 12 May 2023 10:10:02 GMT

Hello @RohitS ,

I had similar requirement. Can you please confirm that the contrat term was not changed by this name change? I mean to ask is that it was not a new 2yr contract again with your wife's name. Correct?

Regards,

Yogesh Walke