Thema "Re: My new contract status" in Kabel: Tarife & Rechnung

My new contract status

satish_a — Mon, 11 Apr 2022 17:21:34 GMT

Hello,

I booked a new contract (2 years before I was a Vodafone user) for my new apartment with 19 April as starting date. Currently other than a email confirmation email, I did not receive any info from Vodafone.

And I will get the keys for the new home only by 14 April. Does anything goes to my new address? Or otherwise how could I check the status.

Please help

Re: My new contract status

Anett — Tue, 12 Apr 2022 07:35:21 GMT

Hello satish_a,

welcome to the community. It's great that you have signed a contract with us.

Did you specify a desired date when ordering? Which state are you from?

Best Regards

Anett

Re: My new contract status

satish_a — Tue, 12 Apr 2022 07:46:53 GMT

Hello Anett,

Thanks for the response.

Yes I did specify the date as 19 th April and actually my new connection is in Braunschweig, Lower Saxony.

Re: My new contract status

Anett — Wed, 13 Apr 2022 07:19:01 GMT

Hello satish_a,

thank you for your answer. I will be happy to check if a confirmation has already been sent. Please send me a PN with your data (name, customer number, address and date of birth).

Get back to me here in the post as soon as the PN is out.

Best Regards

Anett

Re: My new contract status

satish_a — Wed, 13 Apr 2022 09:34:11 GMT

Hi Anett,

I sent you and private message, kindly check and let me know.

Thanks.

Re: My new contract status

Nancy — Thu, 14 Apr 2022 11:28:48 GMT

Hello satish_a,

I have checked for you and have good news. I found your contract and your router will be delivered to you today.

Best regards

Nancy

Re: My new contract status

satish_a — Tue, 19 Apr 2022 06:44:39 GMT

Hi Nancy,

Thank you very much, I received the package before Easter to my Neighbour. Even though I did not still connect but I hope this will work automoatically when I connect to the socket in my apartment.

Thanks for support.

Satish

Re: My new contract status

Tina — Wed, 20 Apr 2022 10:39:59 GMT

That's great. Thanks for your feedback. Do you have any questions?

Best regards

Tina

Re: My new contract status

satish_a — Wed, 20 Apr 2022 10:58:22 GMT

Dear Tina,

Thanks for your concern. one last question, would my device work when I just keep in to apartment socket? or what would be my next step? thanks again

Re: My new contract status

Anett — Fri, 22 Apr 2022 10:30:39 GMT

Hello satish_a,

in the package you should find a starter set. This will explain to you how to connect the device. Do you have any direct questions about this?

Best Regards

Anett

Re: My new contract status

satish_a — Fri, 22 Apr 2022 10:41:58 GMT

Hi Anett,

No more questions, thanks for all support.

Br,

Satish Ananta

Re: My new contract status

Torsten — Fri, 22 Apr 2022 22:15:38 GMT

Thank you for your feedback. Please mark the correct answer for you, then we can close here.