My cable was returned by the technician

Esther- — Thu, 07 Apr 2022 06:46:39 GMT

Hello, I have an issue I need help with. I made a cable order online and I decided I wanted to change it. But they said I couldn't cancel the contract because it's passed 14days. They told me the technician will come to fix it. And when the technician came he said he couldn't fix it because I don't have a contract yet. So I'm confused about this

Edit: @Esther- I moved your thread in the correct borad.

Re: My cable was returned by the technician

Anett — Thu, 07 Apr 2022 15:36:55 GMT

Hello Esther-,

this is indeed a bit confusing. Let me try to understand it. You have signed a contract with us, which you then but no longer wanted, or because you could not use it yet?

Please also tell me which state you are from.

Best Regards

Anett

Thema "Re: My cable was returned by the technician" in Kabel: Tarife & Rechnung

My cable was returned by the technician

Re: My cable was returned by the technician