Thema "Betreff: Termination of the contract" in Kabel: Tarife & Rechnung

Termination of the contract

goldenham — Sun, 06 Mar 2022 14:25:35 GMT

Dear whom it may concern,

Since I am leaving Germany, I do not need my internet contract 2 PLAY FLY 400 anymore.

I would like to terminate my contract at the earliest possible date.

Please help me terminate my internet contract.

Thank you very much for your help.

Regards,

Jaeong Jung.

Edit: @goldenham Contribution moved from the DSL to the cable board because it is a cable internet tariff.

Betreff: Termination of the contract

reneromann — Thu, 03 Mar 2022 22:11:25 GMT

You cannot cancel in this Customers-help-Customers forum - you'll need to send a written cancellation notice including a copy of your deregistration letter and your new address to the corresponding customer service, e.g. using "usual" postal mail.

Keep also in mind that -as the contractual language is German- your cancellation letter has to be written in German language.

Betreff: Termination of the contract

Torsten — Sun, 06 Mar 2022 14:28:15 GMT

Since you have a VFW/ex-UM contract according to the tariff, you can also send the termination by email, but as @reneromann has already written, in German. Alternatively, you can also cancel using the contact form.

Betreff: Termination of the contract

goldenham — Wed, 09 Mar 2022 23:29:01 GMT

Thanks! The form is convenient.