Thema "Re: Unknown charge this month" in Kabel: Tarife & Rechnung

Unknown charge this month

mbaum0 — Thu, 03 Mar 2022 19:01:10 GMT

Hey there,

I set up a GigaKombi contract in January. With the contract, the first few months are supposed to be discounted. Today I received a charge on my account for around 125 euro. I don't see a bill listed on MyVodafone, but the charge on my bank statement says Vodafone. Also my GigaKombi contract is around 80 euros/month

I think there might have been a billing error?

Re: Unknown charge this month

Lars — Fri, 04 Mar 2022 09:34:18 GMT

Hi mbaum0,

is the debit from Vodafone GmbH, Vodafone Deutschland GmbH or Vodafone West GmbH?

Best regards

Lars

Re: Unknown charge this month

mbaum0 — Fri, 04 Mar 2022 09:37:43 GMT

It is listed as "VODAFONE GMBH - FC_DEBIT__" on my statement

Re: Unknown charge this month

HeikeF — Sun, 06 Mar 2022 12:32:21 GMT

Hi mbaum0,

we like to help you here with it.

Please send us a PN with your mobile-number, your password and the link of this thread here.

Thx a lot and have a nice weekend

Heike

Re: Unknown charge this month

mbaum0 — Thu, 10 Mar 2022 10:36:26 GMT

I sent the PN. Did you get it?

Re: Unknown charge this month

Andre — Fri, 11 Mar 2022 13:11:40 GMT

Hey mbaum0,

your private message has arrived - we will answer it as soon as we have any kind of new infos.

Please be patient , we'll get in touch.

Cheers,
Andre

Betreff: Unknown charge this month

mbaum0 — Mon, 14 Mar 2022 09:42:13 GMT

Susi21 PN'd me but they do not have PNs enabled for me to respond. Please discuss with me here or call my personsal number