Device return

amaiou1 — Tue, 11 Jan 2022 10:31:24 GMT

I received a notification that I am supposed to return a "smart card" as part of the termination of my contract.

I never ordered a smart card nor do I have this item as part of my contract with Vodafone . Therefore I cannot return something I did not borrow. Can someone please help to remove this from my contract and file?

***Device Number

Contract: ***

Thank you

Edit: Deleted personal Data.

Re: Device return

Lars — Wed, 12 Jan 2022 18:20:51 GMT

Hi amaiou1,

did you have a TV contract with us? Did you get a receiver or a CI+ module from us?

Best regards

Lars

Thema "Device return" in Kabel: Tarife & Rechnung

Device return

Re: Device return