Not able to understand new contract details - No English support available STRANGE !!!

siddharthmlk — Wed, 05 Jan 2022 10:06:37 GMT

Hi there,

I raised the request for termination of my 2 years old Vodafone Kabel Deutschland Internet connection and it was supposed to be over by 23rd Jan 2022. But, in the meanwhile I raised a new connection request for Vodafone with good offers from some online ecommerce comparison platform . So, now I received e-mail from Vodafone that we have now revoked your termination and you can keep using it. I am not sure what offer has been applied to me now and will I be treated as a new customer (getting cashback / discounts as per offer) or old customer (which I want to avoid).

Please confirm

Betreff: Not able to understand new contract details - No English support available STRANGE !!!

Torsten — Wed, 05 Jan 2022 10:09:06 GMT

You have to meet the condition to receive cashback. This is only new customers who have not had a Vodafone connection in their household in the last 3 months.
You will also not receive the conditions of the agent, as you cannot receive any new customer conditions. You pay the regular list price for your tariff directly.

Thema "Not able to understand new contract details - No English support available STRANGE !!!" in Kabel: Tarife & Rechnung

Not able to understand new contract details - No English support available STRANGE !!!

Betreff: Not able to understand new contract details - No English support available STRANGE !!!