Thema "Re: Invoice issue" in Kabel: Tarife & Rechnung

Invoice issue

LuisSimao — Tue, 30 Nov 2021 18:01:57 GMT

Hi.

There is an issue with the last invoice (November) I am about to get charged because apparently, someone came to my home to fix an internet issue. Issue is no one came here to fix anything and moreover, I never asked for the technical Vodafone team to fix any issue at home.

Could some moderator PM me or could I PM a moderator in order to solve this?

Please find attached the screenshot.

Thanks in advance

Re: Invoice issue

Claudia — Fri, 03 Dec 2021 15:30:10 GMT

Hello LuisSimao,

did you make a fault report that resulted in a task for the technician? If you have a contract with Vodafone Kabel Deutschland, please send me a private message that contains your customer number, the name and birth date of the contract owner and the complete address. Reply here again after you sent the PM.

Kind regards,

Claudia