Thema "Re: New Contract Red Internet & Phone 250 Cable via check24" in Kabel: Tarife & Rechnung

New Contract Red Internet & Phone 250 Cable via check24

Golding — Tue, 30 Nov 2021 09:11:09 GMT

Dear Vodafone Team,

I requested the new contract as written in the title via check24. Then I get following email from the system:

Lieber XXX,

Du hast ein neues Schreiben von uns bekommen - per Post oder E-Mail. Die Kopie davon findest Du jetzt für die nächsten 13 Monate auf vodafone.de/meinedokumente.
Freundliche Grüße
Dein Vodafone-Team

I am scheduled to move to the new address on 10.12.2021 (exactly the date for starting the contract). So I can't get the letter via post. I filled in a post station address for receiving the router.

I had a vodafone account (with a CallYa contract), but the email regarding this new cable contract can't be found in the account neither. It requires an online registration code to add the contract to my account, which I don't have for the moment. So, I can't see the letter via email now.

To solve this, could you send a copy of the contract confirmation to my email address? So, I can add the contract to my account. I would really appreciate your help.

(I see @Lars, solved the same problem for another customer in the community in this way. see Gelöst: New Vodafone Cable Internet Contract using check24 - Vodafone Community)

best,

Qiguan

Re: New Contract Red Internet & Phone 250 Cable via check24

Lars — Thu, 02 Dec 2021 17:30:23 GMT

Hi Golding,

please send me the following data via private message:

- Name

- Date of birth

- Address (new address)

- E-mail address.

Write a short message here in the post, as soon as you have sent the PM.

Best regards

Lars

Re: New Contract Red Internet & Phone 250 Cable via check24

Golding — Thu, 02 Dec 2021 18:21:00 GMT

Hi Lars,

Ich habe einen PM mit die benötigte Informationen an dich gesendet.

Danke sehr für die Hilfe 🙂

LG,

Qiguan

Re: New Contract Red Internet & Phone 250 Cable via check24

Lars — Mon, 06 Dec 2021 09:07:46 GMT

Hi Qiguan,

your email address is already confirmed in the system. I will send you a copy of all previous letters by e-mail. In the order confirmation you will also find the activation code. Do you have any further questions?

Best regards

Lars

Re: New Contract Red Internet & Phone 250 Cable via check24

Golding — Mon, 06 Dec 2021 09:10:56 GMT

Hi Lars,

Thank you! It would be really helpful!. I have no further questions.

best,

Qiguan

Re: New Contract Red Internet & Phone 250 Cable via check24

Nancy — Thu, 09 Dec 2021 09:55:03 GMT

Hi Qiguan,

I am very happy about that.

I will therefore add a lock to your thread and you will receive a PN to the thread.

Best wishes and a happy Christmas season

Nancy