Thema "Invoices older than 13 months" in Kabel: Tarife & Rechnung

Invoices older than 13 months

p82LG_MK — Thu, 04 Nov 2021 22:08:09 GMT

Hello Dear Vodafone Staff,

I would need to get the invoices for 2020 (from January to October) which are no longer accessible from the private customer area of the Vodafone website.

Would you be so kind to send them to me please?

I will be happy to provide you with all the information about my contract upon request.

Thanks in advance for your time.

Kind Regards

Betreff: Invoices older than 13 months

Torsten — Fri, 05 Nov 2021 01:26:22 GMT

If you did not download the invoices in a timely manner, you can now only receive paid copies. € 5 is charged for each duplicate invoice.

Betreff: Invoices older than 13 months

p82LG_MK — Fri, 05 Nov 2021 05:44:20 GMT

Hello Torsten,

thanks for your reply!

Are you 100% sure about what you've just stated?

By looking up for existing threads within the Vodafone Forum, I read that some people asked for the same thing and people from Vodafone Staff provided them with the required service, apparently free of charge.

That's one of the discussions I found -> https://forum.vodafone.de/t5/Archiv-Internet-Telefon-TV-%C3%BCber/Rechnung-%C3%A4lter-als-13-Monate/td-p/2376794

Kind Regards

Betreff: Invoices older than 13 months

Torsten — Fri, 05 Nov 2021 21:17:39 GMT

No, I made a mistake with the price, there are € 2.50 per invoice copy including shipping. See the current price list from Vodafone Germany, page 2.

Re: Invoices older than 13 months

Lars — Tue, 09 Nov 2021 08:05:27 GMT

Hi p82LG_MK,

which German state do you come from?

Best regards

Lars