Thema "Re: Change to lower tariff" in Kabel: Tarife & Rechnung

Change to lower tariff

Eddyjoe — Mon, 23 Aug 2021 06:18:43 GMT

Dear Vodafone Team,

Could you please help me to change my tariff to the lower one ? 50 Mbit/s option would be good for me. Kindly do the needful .

Regards,

Edwin Alphonse.

Re: Change to lower tariff

Thomas — Mon, 23 Aug 2021 12:32:47 GMT

Hi Eddyjoe,

we can help you there. Which federal state do you come from?

Regards

Thomas

Re: Change to lower tariff

Eddyjoe — Mon, 23 Aug 2021 18:20:07 GMT

Hello Thomas,

Thanks for your response. I am from Bavaria.

Regards,

Edwin

Re: Change to lower tariff

Thomas — Tue, 24 Aug 2021 06:26:08 GMT

Hi Eddyjoe,

let's take a look. Send me your customer number, name, date of birth and address in a private message.

Then reply again here in the post.

Regards

Thomas

Re: Change to lower tariff

Eddyjoe — Tue, 24 Aug 2021 07:09:09 GMT

Hello Thomas,

I have snet a private message with subject "Re: Change to lower tariff - Edwin Alphonse".

Regards,

Edwin Alphonse.

Re: Change to lower tariff

Thomas — Tue, 24 Aug 2021 08:13:23 GMT

Hi Eddyjoe,

we can gladly make a note of the change for 03.10. The monthly costs of 29.99 euros for the tariff are known?

Regards

Thomas

Re: Change to lower tariff

Eddyjoe — Tue, 24 Aug 2021 08:30:37 GMT

Dear Thomas,

Sure, please go ahead.

Additionally is it possible to remove the landline connection from my account ? Just an internet from vodafone is sufficient for me.

Regards,

Edwin Alphonse.

Re: Change to lower tariff

Thomas — Tue, 24 Aug 2021 09:35:49 GMT

Hi Eddyjoe,

the landline can not removed, it is part of the tariff. The change is stored.

Regards

Thomas

Re: Change to lower tariff

Eddyjoe — Tue, 24 Aug 2021 09:38:31 GMT

Hello Thomas,

Thanks for your response and help 🙂

Have a wonderful day.

Regards,

Edwin Alphonse.

Re: Change to lower tariff

Thomas — Tue, 24 Aug 2021 11:12:00 GMT

Hi Eddyjoe,

do you have any questions or can the thread be closed?

Regards

Thomas