Thema "Betreff: Cancelling my cable contract" in Kabel: Tarife & Rechnung

Cancelling my cable contract

amy44 — Mon, 23 Aug 2021 12:51:56 GMT

Hello,

Hoping someone can help me.

I will be leaving Germany permanently in December and returning to Australia. Due to this I need to cancel my internet cable contract. Can someone please tell me how I can do this and what documents I need to provide?

I saw a previous posting which mentioned a form but when I click on the link, it just sends me to the page to add a contract to the my Vodafone portal.

Thank you in advance

Amy

Re: Cancelling my cable contract

Thomas — Tue, 24 Aug 2021 05:31:56 GMT

Hi Amy,

you only need to report a move. For this purpose we have an online moving service.

Regards

Thomas

Betreff: Cancelling my cable contract

amy44 — Tue, 24 Aug 2021 06:04:47 GMT

Thank you Thomas,

And will this form cancel the contract?

Thanks again.

Amy

Betreff: Cancelling my cable contract

Thomas — Tue, 24 Aug 2021 07:18:31 GMT

Hi amy44,

with the form you report the move abroad. This then goes to the colleagues and they will process everything else. You will then also receive a confirmation.

Regards

Thomas