Missing order confirmation

fbricenho — Fri, 30 Apr 2021 17:14:49 GMT

Hi all,

I moved to a new flat which is Vodafone only, and I made the request of a new contract before moving to my new flat. I didnt receive any mail neither post from them as an order confirmaiton and now I am missing the following data

Now I am stuck with out being able to see any invoices of my contract because I already register my self before receiving any confirmation.

I complaing through customer services and they said as I only speak english I should post this on a forum instead of reaching out to them…

What shall I do now? To whom should I reach to get that information and be able to see my contract???

- FB

Re: Missing order confirmation

Thomas — Mon, 03 May 2021 06:10:02 GMT

Hi fbricenho,

you can add the contract only after you have received the order confirmation. The activation code is included there.

Regards

Thomas

Thema "Missing order confirmation" in Kabel: Tarife & Rechnung

Missing order confirmation

Re: Missing order confirmation