Over billing Customer: xxxxxxxxxx

Fitzgerald — Tue, 29 Jun 2021 12:26:09 GMT

Sir / Ma'am,
Requesting a credit from the latest billing on 24 June 2021 to Kundennummer: xxxxxxxx. My account was incorrectly charged and the below message indicates the account will be deactivated on 30 June 2021 and should not have been billed.

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Dear John Fitzgerald,

You have already canceled Kabel Internet & Phone on June 30th, 2021. So everything is as desired.

Thank you and have a nice day. Your voice is important to Vodafone. If you are invited to a survey, we look forward to your participation. I am curious how you rate my work. Many thanks.

Kind regards,

Your Vodafone team

--- Original message ---
On 6/16/2021 07:34:26 wrote fixxxx@yahoo.com 'RE: Product & Contract - Termination - Termination of Contract'

Customer logged into MeinKabel? NO
Salutation: Mr.
Title:
Company:
First name: John
Last name: Fitzgerald
Date of birth: xxxxxxxx
Street / house number: xxxxxxxx
ZIP / City: xxxxxxxx
E-Mail: xxxxxxxx
Telephone: xxxxxxxx
IBAN:
I have agreed to call back to the above number: Yes

Save the above number for future contact: Yes

Customer number: xxxxxxxx
Serial number:
Invoice
number : Customer number of the advertiser:
Mobile phone number:

Edit: personal data deleted / Community-Team

Re: Over billing Customer: ***

Norman — Tue, 29 Jun 2021 14:53:59 GMT

Hey @Fitzgerald,

sorry, but we don't have June 30th, 2021 yet. Today is June 29th, 2021. You will also receive an invoice. This invoice will be the final invoice. The base price will only be charged until June 30th, 2021.

So everything is correct. 😉

Best regards

Norman

Thema "Re: Over billing Customer: ***" in Kabel: Tarife & Rechnung

Over billing Customer: xxxxxxxxxx

Re: Over billing Customer: ***