Thema "Moving abroad and returning router" in Kabel: Tarife & Rechnung

Moving abroad and returning router

ayama — Thu, 03 Jun 2021 21:56:35 GMT

I have requested cancellation of my contract due to moving abroad through http://vod.af/umzugemelden. Currently the status is "In bearbeitung", but can I send the equipment back already to the following address?

Vodafone
c / o DHL Paket
Am Tower 222
90475 Nuremberg

The status page says "Derzeit liegen keine offenen Geräteforderungen vor", but since I will be moving abroad it is easier for me to send the equipment before I move. Is it possible for me to send it beforehand and can I get a return label for that?

Re: Moving abroad and returning router

Thomas — Fri, 04 Jun 2021 07:14:12 GMT

Hi ayama,

have you already received confirmation that the move has been processed? If not, I would not send anything back yet. Unfortunately, we cannot send a return slip, but you received one with the hardware and it can be used.

Regards

Thomas