Thema "Betreff: Vodafone account locked" in Kabel: Tarife & Rechnung

Vodafone account locked

DSL29 — Tue, 11 May 2021 19:15:46 GMT

Can you please help to unlock myvodafone account it is currently showing this message

Your customer account is blocked. At the moment you can only use it to a limited extent and you cannot make any changes

Thanks.

Betreff: Vodafone account locked

Torsten — Tue, 11 May 2021 21:21:27 GMT

In most cases this is because your customer account has a backlog of more than € 75.

Betreff: Vodafone account locked

DSL29 — Tue, 11 May 2021 21:31:03 GMT

Thanks for the quick response. But I dont have any backlogs...?

Betreff: Vodafone account locked

Torsten — Tue, 11 May 2021 21:33:41 GMT

Are you sure, have you checked your bills and your bank account statement?

Betreff: Vodafone account locked

DSL29 — Tue, 11 May 2021 21:37:30 GMT

I tooke the new contract with unitymedia. Due to recent update with vodafone-unitymedia my direct SEPA payment was not updated. And I am unable process the payment for the Apr-2021.

But I already done the payment for Apr-2021 with bank transfer.

And I try to update my payment settings to change SEPA. It is showing this message.