Thema "Re: Reduction in tariff for my contract" in Kabel: Tarife & Rechnung

Reduction in tariff for my contract

PiyushS — Wed, 05 May 2021 10:26:02 GMT

Dear community,
My contract is about to be completed within a few months. I'm planning to get a new contract but in case if a reduction in my current tariff is possible, I'll be happy to extend the contract.

Right now, I can subscribe fresh for a new contract which would charge much less than my current plan.

Please let me know if there's a possibility for any special offer from your side.

Thanks.

Re: Reduction in tariff for my contract

Stephan — Wed, 05 May 2021 18:13:39 GMT

Hi PiyushS,

unfortunately there's no special offer we can give you. If you already cancelled your contract, you can contact the winback team for a new offer.

Regards

Stephan

Betreff: Reduction in tariff for my contract

strg-alt — Wed, 05 May 2021 18:19:40 GMT

Even you sign up for a new contract, you would not get the conditions of new customers. What you see in advertisements is conditions limited to new customers who have not been with Vodafone for at least 6 months.

Betreff: Reduction in tariff for my contract

PiyushS — Wed, 05 May 2021 20:00:14 GMT

Hi,

Thanks for letting me know. However, I never said that I would again take a Vodafone contract.

There are many operators who provide nice tariffs.

But seems like Vodafone doesn't care for the existing customers.

Betreff: Reduction in tariff for my contract

Stephan — Thu, 06 May 2021 13:25:28 GMT

Hi PiyushS,

did you already tried the winback team? Please have a look in your confirmation.

Regards

Stephan

Betreff: Reduction in tariff for my contract

Bastel225 — Thu, 06 May 2021 15:48:44 GMT

Vodafone does offer great tariff. If you compare existing customer tariffs to existing customer tariffs, Vodafone does offer good prices.

Of course you cant compare new customer tarifs to existing customers, because you already got the new customer presents and prices. Vodafone isnt stupid to give you a present because your new and wants you stay and give you an additional present then, because you say you arent new and want to be treated like a new customer again. Doesnt make sense to me.

So Vodafone cares for existing customers, only doesnt gives away good services for free...