Thema "Betreff: Tarif downgrade after 12 months" in Kabel: Tarife & Rechnung

Tarif downgrade after 12 months

Ivan1804 — Wed, 14 Apr 2021 10:02:44 GMT

Hi,

Similar to other customers here, there doesn't seem to be an option on "mein vodafone" to downgrade tarif even after 12months. I live in Berlin and am currently on: Red Internet & Phone1000 Cable.

Would you be able to tell me how much would be to go to either 250 or 500?

Thanks 🙂

Ivan

Betreff: Tarif downgrade after 12 months

strg-alt — Wed, 14 Apr 2021 11:08:26 GMT

All options for downgrade are listed on your initial order confirmation. Other options are not possible.

Betreff: Tarif downgrade after 12 months

Ivan1804 — Wed, 14 Apr 2021 11:20:15 GMT

Thank you for that confirmation - I wanted to double check whether those prices are still applicable.

So, can you please then tell me how do I make a change?

Thank you in advance.

Betreff: Tarif downgrade after 12 months

strg-alt — Wed, 14 Apr 2021 11:39:55 GMT

Prices from your order confirmation are still valid. You can order the change by phone or just wait for a moderator in this fourm to do the change.

Re: Tarif downgrade after 12 months

Lars — Thu, 15 Apr 2021 06:41:49 GMT

Hi Ivan1804,

I can help you with the tariff change. Which tariff do you want?

Please send me your customer number, name, date of birth and address via private message. Report briefly here in the post, as soon as you have written the PM.

Best regards

Lars

Re: Tarif downgrade after 12 months

Ivan1804 — Mon, 19 Apr 2021 09:44:18 GMT

Thank you @Lars !

I have sent you my personal details via pesonal message. I'd like to switch to Red Internet & Phone 400 Cable.

Re: Tarif downgrade after 12 months

Lars — Mon, 19 Apr 2021 14:02:01 GMT

Hi Ivan1804,

I have initiated the change to the Red Internet & Phone 400 Cable in the system. You will receive written confirmation by e-mail as soon as possible. Do you have any further questions?

Best regards

Lars