Thema "Betreff: Return Slip" in Kabel: Tarife & Rechnung

Return Slip

CheatingSales — Mon, 22 Mar 2021 17:42:54 GMT

My contract ended last week and I want to send the box but I did not receive the return slip. Once of the customer care informed I will receive once the contract ends but today I called again the they said I need to pay by myself. That does not make any sense. Would you please help me with it and send me the return slip.

Betreff: Return Slip

Kurtler — Mon, 22 Mar 2021 18:04:04 GMT

@CheatingSales

If you no longer have the old return slip, you have to pay for the return yourself.

Best regards

Kurt

Betreff: Return Slip

CheatingSales — Mon, 22 Mar 2021 18:05:55 GMT

I never had an old return slip/received a return slip while I received the box. It was just the box and the contract.

Betreff: Return Slip

Kurtler — Mon, 22 Mar 2021 18:13:02 GMT

If you are a Vodafone customer, there is no new return slip. Or are you a Unitymedia customer?

Best regards

Kurt

Betreff: Return Slip

CheatingSales — Mon, 22 Mar 2021 18:14:43 GMT

I am Vodafone customer and how can I sent the box as I did not receive a return slip

Betreff: Return Slip

reneromann — Mon, 22 Mar 2021 18:17:19 GMT

Then you have to send in your own expenses - as it is stated in your contract.

Betreff: Return Slip

Kurtler — Mon, 22 Mar 2021 18:19:07 GMT

Vodafone Deutschland
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