Thema "Re: Moving Abroad inquiry" in Kabel: Tarife & Rechnung

Moving Abroad inquiry

dpan331 — Tue, 09 Feb 2021 14:49:48 GMT

Hello,

I see that I can inform Vodafone that I move abroad via the online portal and get a termination with paying the following three months.

I am living in Berlin. Will there be any paperwork needed to fill out and send somewhere or any other proof needed? Or will filling out the online form suffice?

Thank you!

Re: Moving Abroad inquiry

Nancy — Thu, 11 Feb 2021 09:00:36 GMT

Hello dpan331,

you simply notify us of your move via our online moving service. There you enter all data. If something is still missing, you will receive a message from us.

Best regards

Nancy

Re: Moving Abroad inquiry

dpan331 — Sun, 14 Feb 2021 18:30:18 GMT

Hello Nancy! Thank you for your reply. I should be more specific though.
My question is: Will Vodafone need an Abmeldung paper in order for the termination of my internet contract to be proceeded?

Re: Moving Abroad inquiry

Lars — Mon, 15 Feb 2021 20:00:20 GMT

Hello dpan331,

we reserve the right to request proof. If we need one, it will be written extra in the cancellation confirmation.

Best regards

Lars