Thema "Re: Canceling contract due internet in new place" in Kabel: Tarife & Rechnung

Canceling contract due internet in new place

weevazi — Wed, 14 Oct 2020 07:56:49 GMT

Hello! I have contract with vodafone for internet and i have this situassion that we are moving to another city in Germany and in this new flat there already is a vodafone internet. I saw in this forum (i think moderator Julia said it) that it is possible to cancel (stop paying for it) my current contract with 3 months Kundigung and stay with new landlord's internet.

My current address is in Germersheim. New place will be in Leer. I will have a landlord's Mietvertrag and internet vetrag of new place.

Re: Canceling contract due internet in new place

Thomas — Wed, 14 Oct 2020 14:10:39 GMT

Hi weevazi,

let's take a look. Send me your customer number, name, date of birth, old and new address in a private message.

Then reply again here in the post.

Regards

Thomas

Re: Canceling contract due internet in new place

weevazi — Wed, 14 Oct 2020 15:52:11 GMT

Thanks for quick reply! Wrote you a private message.

Re: Canceling contract due internet in new place

Thomas — Wed, 14 Oct 2020 17:01:08 GMT

Hi weevazi,

so you move to another contractual partner of ours? Do you also have the customer number? Please send it to me by private message.

Regards

Thomas

Re: Canceling contract due internet in new place

weevazi — Thu, 15 Oct 2020 11:18:03 GMT

In my new flat there will be Vodafone. I have sent you kundennummer.

Re: Canceling contract due internet in new place

Thomas — Thu, 15 Oct 2020 12:54:52 GMT

Hi weevazi,

in the event of a move to another contractual partner, the higher-value tariffs remain in force. In your case, this would mean that you take your contracts as they are and the existing ones at the address will be terminated.

Regards

Thomas

Re: Canceling contract due internet in new place

weevazi — Thu, 15 Oct 2020 18:11:52 GMT

Katastrophe. Maybe it is possible to transfer my old contract to new people?

Re: Canceling contract due internet in new place

Thomas — Thu, 15 Oct 2020 19:44:43 GMT

Hallo weevazi,

you mean taking over the contract at the same address?

Regards

Thomas

Re: Canceling contract due internet in new place

weevazi — Thu, 15 Oct 2020 20:30:45 GMT

Yes. New people taking over my contract in the same address.

Re: Canceling contract due internet in new place

Thomas — Fri, 16 Oct 2020 07:47:24 GMT

Hi weevazi,

we will send you a form for contract transfer. Please fill it out and send it back to us.

Regards

Thomas

Re: Canceling contract due internet in new place

weevazi — Fri, 16 Oct 2020 08:29:26 GMT

Thank you, i am waiting for the form. Send it back by post?

Re: Canceling contract due internet in new place

Thomas — Fri, 16 Oct 2020 09:48:39 GMT

Hi weevazi,

yes right.

Regards

Thomas

Re: Canceling contract due internet in new place

weevazi — Fri, 16 Oct 2020 11:21:32 GMT

Received. Please give the address of receiving? No street name?

Vodafone Kabel Deutschland GmbH, Kundenservice, 99116 Erfurt

Re: Canceling contract due internet in new place

Thomas — Fri, 16 Oct 2020 12:53:35 GMT

Hi weevazi,

that´s the right address.

Regards

Thomas

Re: Canceling contract due internet in new place

weevazi — Tue, 20 Oct 2020 17:46:10 GMT

Papers have been sent. Any news? Did you received my papers?

Re: Canceling contract due internet in new place

Thomas — Wed, 21 Oct 2020 07:29:17 GMT

Hi weevazi,

not yet, when did you send it?

Regards

Thomas

Re: Canceling contract due internet in new place

weevazi — Wed, 21 Oct 2020 12:16:42 GMT

17th of this month

Re: Canceling contract due internet in new place

Thomas — Thu, 22 Oct 2020 06:34:32 GMT

Hi weevazi,

please have a little more patience.

Regards

Thomas

Re: Canceling contract due internet in new place

weevazi — Tue, 27 Oct 2020 19:08:54 GMT

Hi Thomas,

got any news for me?

Re: Canceling contract due internet in new place

weevazi — Sat, 31 Oct 2020 21:18:03 GMT

I am still waiting for thr answer, would be great to have one!